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Covid/ Cancellation Policies

Covid-19 Policies

All Staff are fully vaccinated and still mask wearing to ensure safety for all. 

We ask you to arrive and attend your appointment alone as there will not be additional seating for any guests not booking in to receive service.  

If you are presenting any symptoms of Covid-19 you will be asked to reschedule your appointment to a date later than 5 days.

You will be required to sanitize your hands upon entry.

   
Cancellation Policy

48 hour cancellation policy applies to all appointments. The full cost of service plus 18% gratuity will be applied without sufficient cancellation notice.  Groups of 5 or more guests require 7 days notice if cancelling an entire reservation. Group bookings of 3 or more guests require 72 hours notice for all cancellations or service changes. Please note all guests must be age 13 and over. We will not able to accommodate strollers, baby carriers or children in the spa under 13.

 

Noise consideration to others

We are a social, fun space but as a courtesy to others please turn your cell phones to silent mode and use head sets while using your technology.